I was doing sysadmin for the Air Farce a few years ago and got a (L)user story that tops 'em all. The Help Desk gave me a call from Major So-and-so who was having a problem with his workstation. I spoke with him and he told me, "Every time I switch it over to 'Official' the damn screen goes blank." I went down to see what the hell this "Official" switch was. After nearly getting court-martialed for laughing so hard, I spent about 20 minutes explaining to this ex-pilot that "Off" was not an abbreviation for "Official."
by Arthur F. Provost